Privacy Policy
Back to firstwatch.devFirstWatch ("FirstWatch", "we", "our", or "us") provides incident automation and on-call workflow tooling. This Privacy Policy explains how we collect, use, and share information when you use firstwatch.dev and related services.
Information We Collect
- Account information: name, email address, organization/workspace information.
- Integration data: metadata and credentials/tokens for connected services (for example cloud, chat, and source-control integrations).
- Operational data: logs, alerts, webhook payloads, run history, and generated summaries used to power watchdog automations.
- Usage data: basic analytics, device/browser, and service diagnostics for reliability and security.
How We Use Information
- Provide, secure, and improve FirstWatch services.
- Execute configured automations and deliver outputs (for example email, chat, pull requests).
- Prevent abuse, investigate incidents, and comply with legal obligations.
- Communicate important service and account notices.
Sharing
We may share information with infrastructure and integration providers solely as required to operate the service. We do not sell personal information.
Data Retention
We retain data for as long as needed to provide the service, satisfy legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable technical and organizational safeguards; however, no system can be guaranteed fully secure.
Your Choices
You can request access, correction, or deletion of personal information by contacting us at support@firstwatch.dev.
Contact
Questions about this policy: support@firstwatch.dev